Frequently Asked Questions (FAQ)


Q: What are cobroke lists useful for?

A: Cobroke lists are used to build up an email network and reach out to your internal and external cobroke partners for new launch projects, resale and recruitment.


Q: Will you help me to send email blasts?

A: No. We are only the cobroke email database provider. Once you have downloaded the database, you can find an affordable vendor that does this for you, or you can send emails on your own without going through a email marketing middleperson.


Q: How many email addresses are provided?

A: We provide over 20,000 email addresses, one of the highest number that you can obtain in the market.


Q: Why is this database no longer updated as of 07 February 2018?

A: Email addresses are no longer provided on the public domain from 07 February 2018 onwards by the agencies, therefore there is no real value to keep the database updated since.


Q: Do all email addresses in the list work?

A: Unlike other database providers that may use low quality sources, we have a very high percentage of these emails that are fully working as they were provided by the agent’s themselves to the agency. However, there is no guarantee that each and every one of the email addresses work. No database vendor can assure you that. As you know, individuals may change their email address anytime they like, therefore there is no full-proof control over this.


Q: Do you offer refunds?

A: Due to the nature of our product, there are strictly no refunds once the download link has been provided to you.


Q: Is the download link available immediately?

A:You will be redirected to the download page once payment is completed, where you can download the files right away. The download link will also be automatically be sent to your email within 20 minutes once payment has been received.


Q: What if I did not receive the download link?

A:Firstly, be sure to check if your payment was successful. If payment is clear, kindly check your spam box in case our email was mistakenly directed there. The download link takes up to 20 minutes to be sent to you. If you still have yet to receive 20 minutes after successful payment, drop us an email with your transaction number, and we will send you the download link again.


Q: How long will the download link last?

A: Make sure to download your files within 3 calendar days. After 3 days, the download link will no longer be valid.